In the ADDIE model, what is the first step when designing a Negotiation Skills Training program?

• A. Design
• B. Needs analysis
• C. Development
• D. Evaluation

Answer: (B)

The key idea being tested is where to start in the ADDIE process and why gathering the right information upfront matters. In ADDIE, you begin with analyzing what is needed: the performance gaps, the learners, the context, constraints, and business goals. This needs analysis is what shapes every subsequent decision, including what objectives to aim for, what content to include, and how success will be measured. For a Negotiation Skills Training program, that means identifying where learners are currently underperforming in negotiations, what specific negotiation scenarios they face, the level of skill they need, and any time or budget limits. This upfront understanding ensures the design focuses on real needs and aligns with desired outcomes.

The other stages come next. Design follows analysis and involves outlining learning objectives, assessments, and the overall plan. Development is the creation of the actual materials and activities. Evaluation occurs later to judge effectiveness and inform improvements.