Which outcome is a likely consequence of heavy use of temporary workers for core functions?

• A. Increased retention over time.
• B. Reduced employee engagement.
• C. Higher long-term loyalty.
• D. Faster career progression for temps.

Answer: (B)

Heavy use of temporary workers in core functions tends to erode engagement among permanent staff. When temps are relied on for essential work, permanent employees may feel uncertain about job security, undervalued, and less connected to outcomes. This can lead to reduced trust in leadership, lower morale, and less willingness to put in discretionary effort. The frequent turnover and limited integration that come with temporary staff disrupt teamwork and knowledge continuity, further diminishing engagement. In contrast, stable, invested teams typically show higher retention, loyalty, and clear career development paths, which heavy temporary use does not foster.